Partnership, efficiency and people at the center: The 1-creditor model is more than just a process decision
One-off requirements are the Achilles heel of many purchasing departments. They are spontaneous, impossible to plan, individual and difficult to standardize, meaning that they cannot be integrated into established procurement processes. As a result, they require a great deal of manual effort, which ties up operational purchasing resources and leaves little room for really important strategic issues.
For every spare part, special delivery or short-term order, new suppliers must be created, offers checked, approvals issued and invoices processed. This not only ties up time and resources, but also unnecessarily increases process costs without contributing to the profitability of the company.
Pedlar is tackling this challenge. The goal was clear from the start. Pedlar is not a platform, another tool and not a new digital solution that you first have to learn about and that causes additional costs. Instead, Pedlar solves the problem where it occurs. In the process itself. That is why we have deliberately opted for the 1-creditor model in order to stand by our customers as a strategic, strong partner.
The principle behind 1-creditor model It is as easy as it is efficient. Companies continue to order the indirect demands they need. But instead of time-consuming research and creation of each individual supplier in the system, everything runs through Pedlar as a creditor. Pedlar is created once as a supplier for all one-time requirements in the system. Pedlar then processes the orders, ensures a comprehensible, process-compliant process, checks the order confirmation, tracks shipments and clarifies any discrepancies. Pedlar also takes care of invoicing. This allows purchasing departments to maintain full transparency, but only have a single administrative point of contact.
In purchasing, the biggest costs often arise not with the product itself, but in the process. Supplier creation, offer review, order approvals, invoice verification, all of this costs time, ties up personnel and slows down processes. The 1-creditor model drastically reduces this effort. Instead of treating each individual order as a new process, the administrative part is only processed once. This lowers process costs, can reduce maverick buying and ensures that compliance requirements are met.
The bottom line is that Pedlar does not create additional complexity, but takes it away. Operational purchasing frees up capacities for strategic activities without sacrificing compliance or process compliance. Customers don't have to maintain a new platform, create users, build new workflows. You are working with Pedlar as a strategic partner, not with a system.
Digital solutions such as marketplaces or catalogues are undoubtedly justified. They enable fast orders, transparent prices and simplified processes, particularly for standardized products and recurring demands.
At the same time, they reach their limits where procurement becomes more complex or individual. One-off requirements are often difficult to represent via platforms. Indirect requirements are often not listed and product information is not always complete or does not meet the specific requirements of a company, which can lead to errors, coordination efforts and rework.
In this context, Pedlar sees itself not as a competitor, but as a complementary solution. With the 1-creditor model Pedlar combines the advantages of digital platforms, such as efficiency, transparency, accessibility, with individual support, flexible processes and tailor-made solutions, so that our customers can process complex one-off requirements reliably and efficiently in addition to routine orders.
Pedlar's approach is deliberately not technologically driven, but process-driven. We take on work that cannot be carried out using digital solutions and is otherwise stuck in purchasing, accounting or controlling. For companies, this means less effort, less coordination, less risk and more time for really important strategic issues.
In all process optimization, one point also remains central to us: The human. Because in the end, it is always people who decide, negotiate, review or bear responsibility. We believe that procurement works best when technology and service go hand in hand. That is why Pedlar always has personal contacts. People who listen, understand and think for themselves. Especially in exceptional situations, when something is urgent, special or unclear, the human factor is priceless. Our model therefore relieves pressure not only through efficiency, but also emotionally.
The 1-creditor model is not just a short-term solution, but a sustainable structure. Companies can grow with us without their administrative processes having to grow with them. Whether ten orders a month or a thousand, the number of suppliers remains the same: one. This creates clarity, security and enormous scalability. For companies, this means less bureaucracy, more flexibility, and clean, audit-proof documentation without the complexity of a platform.
We chose the 1-creditor model because it's honest, simple, and effective. It solves a specific problem without creating new ones. It provides relief where effort was previously required. And it respects the person in the process instead of replacing them. For us at Pedlar, this is not a marketing promise, but our daily identity. We're partners, not software. We make procurement easy with a clear goal: More time for the essentials.
